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PRODUCT INFORMATION
What Is The Meaning Of "Double Concentrated" On Your Tomato Paste?
The ratio of real tomatoes that goes into an ounce of Amore Double Concentrated Tomato Paste is much higher than the number of tomatoes in an ounce of typical “concentrated” tomato paste. Approximately 6 tomatoes go into every ounce of our product, versus 4.5 tomatoes in the typical tomato paste product. This results in a more intense taste as well as a slightly higher naturally occurring sugar level.
Does That Mean That I Can Use Less In My Recipe?
You should use an equivalent amount, but you will find that using Amore Tomato Paste gives your recipe a fuller tomato flavor.
Can I Make Tomato Sauce From Amore Tomato Paste?
Yes, by combining 3/8 of cup of Amore Tomato Paste with 1/2 cup of water you will get a rich tomato sauce.
Can I Substitute Amore Anchovy Paste For Anchovy Fillets In A Recipe?
Yes, one half teaspoon of our Amore Anchovy Paste is equivalent to one anchovy fillet.
What Is The Shelf Life Of Amore Products?
Our Cooking Paste products have a long shelf life due to the convenient tube packaging. The "Best By Date" is printed on each box and tube. Pastes are g
ood to use for up to 8 months upon arrival. After opening the tubes, they should be refrigerated and used within 45 days for optimal enjoyment.
The Ready-to-Eat Vegetables products also have a “Best By Date” printed on the back of each package, please refrigerate any unused product after opening.
The Ready-to-Eat Vegetables products also have a “Best By Date” printed on the back of each package, please refrigerate any unused product after opening.
Do Amore Products Contain Any Genetically Modified Ingredients?
No, all our products are Non-GMO Project Verified.
Are There Any Potential Allergens In The Amore Manufacturing Facility?
Each package contains specific information as to ingredients used and any potential allergens used in our facility. The only potential allergens for Amore products are the following:
Cooking Pastes:
- Tree Nuts (pine nuts & cashews)
- Fish (anchovies)
Ready-to-Eat Vegetables:
- Wheat
- Tree Nuts
- Dairy
Cooking Pastes:
- Tree Nuts (pine nuts & cashews)
- Fish (anchovies)
Ready-to-Eat Vegetables:
- Wheat
- Tree Nuts
- Dairy
Are Any Amore Products Gluten Free?
Amore products do not contain any gluten ingredients. However, we do not regularly test our products for gluten.
What Materials Are Used In The Manufacturing Of The Tubes For The Amore Cooking Pastes?
The tubes are made of a special aluminum alloy and are manufactured to meet food grade standards. This makes all the products taste less "tinny" than products packed in cans.
ONLINE STORE INFORMATION
What are your accepted payment methods?
Visa, Mastercard, Amex, Discover, Paypal, Apple Pay & Google Pay
How long does it take to process my order?
We process most product orders within 2-3 business days; however, there are instances when orders may take longer (5-8 business days). Order processing is a different procedure, separate from shipping. To estimate delivery time, please consider the following steps:
What are your hours of operation?
Our Customer Service and Fulfillment Department are open Monday thru Friday, 9 AM to 5:00 PM EST to assist you with any questions you may have concerning an order. Orders are processed and shipped Monday through Friday. We are unable to process orders on weekends and holidays.
If I request a product refund, will you pay the return shipping and/or refund my original shipping charges?
Please note that all shipping and handling charges are non-refundable.
Can I cancel my order after it has been placed?
If we haven’t yet purchased the shipping for your order, we can cancel your order and provide a refund upon request.
Can I change my order/add to my order once it’s been placed?
We are unable to add/remove any items to an existing order. If there are more items you would like to purchase, you will need to create a new order. If you need to change the shipping address, please reach out to us at 833-592-5336, ext. 2 or use the chat feature so that we may assist you.
When will I be charged?
When you place your order, your payment will be authorized and charged. If your order is canceled for any reason, your card will be refunded within 5-10 business days. The exact timeframe for removal is determined by your card’s issuing bank.
What happens if my order is lost in transit?
If you are experiencing a non-delivery of your package (more than 30 days after your package was shipped), we will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Amore Brands Fulfillment does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We are unable to issue refunds or credits for packages that the carrier confirms as being delivered.
How much do you charge for shipping on my order?
Shipping cost is determined by the order quantity/order destination. If you have questions about our Shipping & Handling charges, please call us Toll-Free at 1-833-592-5336, ext. 2.
What if I want my order to ship to an apartment, condo or multi-unit residence?
If you live in an apartment, condo, or multi-unit building, UPS/USPS requires your apartment or unit number and/or building number when entering your shipping information.